Membership Pro User Login Asks for Email & Password, not Username

  • Al Khamsa, Inc.
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1 week 4 days ago #173024 by Al Khamsa, Inc.
Membership Pro version 3.6.1
Joomla  5.3.1

Because my username is NOT my email address I ran into this problem subscribing to a plan.

I selected what I wanted to subscribe to and as an existing user I  chose to login.  I received an error when entering my email for my account and my password that it wasn't a valid combination.  I knew right away what was wrong.  Why doesn't Membership Pro ask for USERNAME and password like all the other apps that ask a user to login if they have an account?  After the error was shown then the normal login appeared which asks for username.

Did I do something wrong with the installation of Memberhsip Pro?

Thank you.

 
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1 week 4 days ago #173025 by Al Khamsa, Inc.
The website is alkhamsa.org .

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  • Tuan Pham Ngoc
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1 week 4 days ago #173029 by Tuan Pham Ngoc
Hello

Go to Membership Pro -> Configuration, set Use Email As Username config option to No and it should solve the issue

BTW, 3.6.1 is an outdated version. You should update your site to latest version of the extension if possible

Regards,

Tuan

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