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Membership Pro User Login Asks for Email & Password, not Username
- Al Khamsa, Inc.
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1 week 4 days ago #173024
by Al Khamsa, Inc.
Membership Pro User Login Asks for Email & Password, not Username was created by Al Khamsa, Inc.
Membership Pro
version 3.6.1
Joomla 5.3.1
Because my username is NOT my email address I ran into this problem subscribing to a plan.
I selected what I wanted to subscribe to and as an existing user I chose to login. I received an error when entering my email for my account and my password that it wasn't a valid combination. I knew right away what was wrong. Why doesn't Membership Pro ask for USERNAME and password like all the other apps that ask a user to login if they have an account? After the error was shown then the normal login appeared which asks for username.
Did I do something wrong with the installation of Memberhsip Pro?
Thank you.
Joomla 5.3.1
Because my username is NOT my email address I ran into this problem subscribing to a plan.
I selected what I wanted to subscribe to and as an existing user I chose to login. I received an error when entering my email for my account and my password that it wasn't a valid combination. I knew right away what was wrong. Why doesn't Membership Pro ask for USERNAME and password like all the other apps that ask a user to login if they have an account? After the error was shown then the normal login appeared which asks for username.
Did I do something wrong with the installation of Memberhsip Pro?
Thank you.
- Al Khamsa, Inc.
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1 week 4 days ago #173025
by Al Khamsa, Inc.
Replied by Al Khamsa, Inc. on topic Membership Pro User Login Asks for Email & Password, not Username
The website is
alkhamsa.org
.
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- Tuan Pham Ngoc
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1 week 4 days ago #173029
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Membership Pro User Login Asks for Email & Password, not Username
Hello
Go to Membership Pro -> Configuration, set Use Email As Username config option to No and it should solve the issue
BTW, 3.6.1 is an outdated version. You should update your site to latest version of the extension if possible
Regards,
Tuan
Go to Membership Pro -> Configuration, set Use Email As Username config option to No and it should solve the issue
BTW, 3.6.1 is an outdated version. You should update your site to latest version of the extension if possible
Regards,
Tuan
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