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Update Card - Stripe Checkout
- Amanda
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2 days 13 hours ago #171718
by Amanda
Update Card - Stripe Checkout was created by Amanda
Hello Tuan
I found an issue with the 'Update Credit Card' feature of OSM and Stripe Checkout.
I have a brand new active subscriber with a Stripe based recurring subscription. I created this user and subscription myself for the purpose of testing, after upgrading OSM + Payment plugin.
When I click the Update Credit Card button for the subscribed user I see a screen that says 'Update Credit Card' with a single Update button 'Update' (see first screenshot) and no form fields. When I click that button, I see the following error: "The source hash must include an 'object' key indicating what type of source to create." (see second screenshot). Seems like perhaps there should have been a screen to enter card details, but that form is missing?
Version info: Joomla 5.2.5, OS Membership + Stripe Checkout (4.2.0).
Kind regards
Mark
I found an issue with the 'Update Credit Card' feature of OSM and Stripe Checkout.
I have a brand new active subscriber with a Stripe based recurring subscription. I created this user and subscription myself for the purpose of testing, after upgrading OSM + Payment plugin.
When I click the Update Credit Card button for the subscribed user I see a screen that says 'Update Credit Card' with a single Update button 'Update' (see first screenshot) and no form fields. When I click that button, I see the following error: "The source hash must include an 'object' key indicating what type of source to create." (see second screenshot). Seems like perhaps there should have been a screen to enter card details, but that form is missing?
Version info: Joomla 5.2.5, OS Membership + Stripe Checkout (4.2.0).
Kind regards
Mark
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- Tuan Pham Ngoc
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2 days 11 hours ago #171719
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Update Card - Stripe Checkout
Hi Mark
Could you please download the latest version of Stripe Checkout payment plugin, update it to your site then check it again?
If the issue still happens, submit a support ticket sending us super user account of your site, a subscriber account and link to the page which I can access and see the issue. I'm going to check to see why the issue happens and get it sorted
Regards,
Tuan
Could you please download the latest version of Stripe Checkout payment plugin, update it to your site then check it again?
If the issue still happens, submit a support ticket sending us super user account of your site, a subscriber account and link to the page which I can access and see the issue. I'm going to check to see why the issue happens and get it sorted
Regards,
Tuan
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- Amanda
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1 day 11 hours ago #171727
by Amanda
Replied by Amanda on topic Update Card - Stripe Checkout
Hi Tuan
I still see the problem.
I will raise a support ticket and give you access asap.
Thanks
Mark
I still see the problem.
I will raise a support ticket and give you access asap.
Thanks
Mark
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- Tuan Pham Ngoc
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1 day 10 hours ago #171728
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Update Card - Stripe Checkout
OK Mark. Will check and reply you via support ticket
Regards,
Tuan
Regards,
Tuan
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