Enable Subscription Payment

  • Kaitie
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3 weeks 1 day ago #171410 by Kaitie
Enable Subscription Payment was created by Kaitie
Hello,

I woud like for my users to be able to see their subscriptions that are pending payment and to be able to make the payments online.

In the configuration, there is an option to 'Enable Subscription Payment'. I turned this on and created a Subscription History menu item, but there was no option to make a payment.

How do I use this feature? It's new to me and I'm guessing I'm not setting things up properly.

Thank you!

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3 weeks 21 hours ago #171415 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Enable Subscription Payment
Hi Kaitie

Your setup looks good. Maybe it is not working because you are not having any online payment plugin enabled on your site. Could you please submit a support ticket sending us super user account of your site so that I can take a quick look at the setup?

Tuan
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3 weeks 9 hours ago #171427 by Kaitie
Replied by Kaitie on topic Enable Subscription Payment
That makes sense, we're waiting on payment info, so none of the plugins are currently configured. I will wait until we have one set up and submit a ticket if I can't get it to work then.

Thanks!

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2 weeks 6 days ago #171435 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Enable Subscription Payment
OK Kaitie. If you still have questions or need help after that, feel free to submit support ticket and we will be happy to assist

Regards,

Tuan

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