Subscription Automatically Set to Pending Validation

  • jan44
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2 days 8 hours ago #170592 by jan44
I've encountered an issue with my setup. Whenever someone purchases a subscription, it is automatically placed in "pending validation" status. I'm wondering if I might have missed something in the configuration. Thanks in advance for your help!

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1 day 17 hours ago #170601 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription Automatically Set to Pending Validation
Did they pay for the subscription? Normally, if everything is working as expected, after users pay for the subscription, the subscription status should be Paid, not Pending

Regards,

Tuan

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  • jan44
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1 day 16 hours ago #170609 by jan44
working now !

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