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user menu link to user cancel membership options
- dsrpmedia
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3 months 6 days ago #168752
by dsrpmedia
user menu link to user cancel membership options was created by dsrpmedia
I cant find how a member can cancel their memberships - none of the link options seem to load a list of a users` memberships with options to renew / cancel
I need to have a menu item in the user menu which will allow users to mange their subscriptions - there is a 'renew' option i found - but there is no option to cancel?
how would I accomplish this?
I need to have a menu item in the user menu which will allow users to mange their subscriptions - there is a 'renew' option i found - but there is no option to cancel?
how would I accomplish this?
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- Tuan Pham Ngoc
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3 months 5 days ago #168755
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic user menu link to user cancel membership options
Hi
Please see docs.joomdonation.com/membershippro/subs...curring-subscription . I guess that's what you are looking for
Regards,
Tuan
Please see docs.joomdonation.com/membershippro/subs...curring-subscription . I guess that's what you are looking for
Regards,
Tuan
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3 months 1 hour ago #168857
by dsrpmedia
Replied by dsrpmedia on topic user menu link to user cancel membership options
ok I have entered the API details - but I still see no option for creating a menu link which will allow a client to cancel their subscriptions?!!
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- Tuan Pham Ngoc
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2 months 4 weeks ago #168858
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic user menu link to user cancel membership options
Did you create a menu item to link to User Profile menu item type of Membership Pro ? Subscribers, who subscribed for a recurring subscription plan, complete payment, can access to that menu item, look at My Subscriptions tab and cancel the subscription from there
Keep in mind that you need to have a valid subscription (subscribe and complete payment) to cancel. If you create a subscription record manually from backend for example, you did not make payment, therefore, it could not be cancelled (because there is no valid subscription registered with the payment gateway)
Hope my explanation is clear to you
Regards,
Tuan
Keep in mind that you need to have a valid subscription (subscribe and complete payment) to cancel. If you create a subscription record manually from backend for example, you did not make payment, therefore, it could not be cancelled (because there is no valid subscription registered with the payment gateway)
Hope my explanation is clear to you
Regards,
Tuan
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2 months 4 weeks ago #168883
by dsrpmedia
Replied by dsrpmedia on topic user menu link to user cancel membership options
success, thanks
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- Tuan Pham Ngoc
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2 months 4 weeks ago #168887
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic user menu link to user cancel membership options
Great. Thanks for confirming
Tuan
Tuan
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