Need to change pricing for recurring memberships

  • Eric vanBok
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3 months 2 weeks ago #168617 by Eric vanBok
Hello.

I have a website where I need to change the pricing of recurring memberships.  We are using PayPal for payments and recurring payments.

Is it as simple as changing the pricing of the memberships in Membership Pro and then then updating the pricing on the subscriptions in PayPal?

Any feedback or thoughts would be helpful.  Thank you!
Eric

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3 months 2 weeks ago #168618 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Need to change pricing for recurring memberships
Hi Eric

That's actually, still not enough. You would also need to adjust the recurring payment amounts for existing subscription records so that the notification email will sent new email when subscription renewed :

- Go to Membership Pro -> Configuration, set Enable Editing Recurring Payment Amount config option to Yes
- Then go to Membership Pro -> Subscriptions, edit these existing subscription records, and change recurring payment amount data for each subscription

If all subscriptions have same payment amount, you can submit a support ticket so that I can guide you to update all of these records to new price using the built-in tool in the extension instead of having to update it one by one

Regards,

Tuan

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3 months 2 weeks ago #168625 by Eric vanBok
Replied by Eric vanBok on topic Need to change pricing for recurring memberships
Thank you. This is exactly what I needed.

I do have some questions. What does the configuration option "Enable Editing Recurring Payment Amount" actually do? Once I am done with the change do I leave it turned on?

I don't think this will be a problem to do manually but it is nice to know that there are ways of making the changes to all of the records at once if needed.

Thank you again for your help.

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3 months 2 weeks ago #168626 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Need to change pricing for recurring memberships
Hi Eric

The change here is only making the notification email show the correct (new recurring payment amount) amount when renewal processed

You still need to to change the recurring payment amount for each subscription manually through the payment gateway you are using

Regards,

Tuan

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3 months 2 weeks ago #168627 by Eric vanBok
Replied by Eric vanBok on topic Need to change pricing for recurring memberships
I think I have all I need to make this happen now. Thank you for your help!

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3 months 2 weeks ago #168629 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Need to change pricing for recurring memberships
OK Eric. As I mentioned, in case all subscriptions of the plan has same recurring amount, we can run a hidden tool to update it to new amount instead of having to edit individual record

If you need that, submit a support ticket and we will discuss more details about it

Regards,

Tuan

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