Can't Upload File (Image) on Subscription Form

AdinaG
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3 months 3 weeks ago #168500 by AdinaG

Can't Upload File (Image) on Subscription Form was created by AdinaG

Hi

I'm trying to add a custom field to a subscription form/plan and when I click the button on the frontend, nothing happens.

I looked in the documentation and it's pretty generic so I'm not sure if there something I'm missing.

I'm in Joomla 5, Membership Pro 4.0.0, php 8.1

Thanks in advance!

Adina

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Tuan Pham Ngoc
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3 months 3 weeks ago #168504 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Can't Upload File (Image) on Subscription Form

That's strange to me. For this, please submit a support ticket sending us:

1. Super user account of the site

2. Link to subscription form

3. Tell me Name/ID of the file

I will check directly on your site to see why it is not working and get it sorted

Regards,

Tuan

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AdinaG
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3 months 3 weeks ago - 2 months 6 hours ago #168505 by AdinaG

Replied by AdinaG on topic Can't Upload File (Image) on Subscription Form

Sure thing!

Thank You!

Adina

Last edit: 2 months 6 hours ago by AdinaG.

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Tuan Pham Ngoc
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3 months 3 weeks ago #168510 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Can't Upload File (Image) on Subscription Form

Hi Adina

Better please go to joomdonation.com/support-tickets.html , submit a support ticket instead. It will be easier for us to communicate and get the issue sorted from there

Regards,

Tuan

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