Latest Version Lost Custom Field Info from Subscriptions Form

  • Chris Jarvis
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4 months 2 weeks ago #168207 by Chris Jarvis
I just installed the latest version of Membership Pro this morning and the Subscription Manager: Edit Subscription page is not showing all the data the previous version did.
Please help as my colleagues need to update and see this data as soon as possible.
Is there a way I can roll back to the previous version to quickly get them back up and running?
I can't find a place to download previous versions sorry but maybe I'm rushing myself

Thanks
Chris

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4 months 2 weeks ago #168208 by Tuan Pham Ngoc
Hi Chris

Please submit a support ticket sending us super user account of your site and explain exactly what I need to do to see the error

I'm going to check to see why the issue happens and get it sorted

Regards,

Tuan

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4 months 2 weeks ago #168210 by Chris Jarvis
Thanks so much Tuan
I have created a support ticket with the info I hope you need.
It is: [#138391] - Update to 3.6.2 has hidden lots of Subscription info

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4 months 2 weeks ago #168211 by Tuan Pham Ngoc
Thanks Chris. Will check and get the issue sorted via support ticket

Regards,

Tuan

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4 months 2 weeks ago #168212 by Chris Jarvis
Thanks for all your help with this Tuan.
Really appreciated the assistance through the support ticket and for getting things sorted out so quickly for me.
Best wishes
Chris

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4 months 2 weeks ago #168213 by Tuan Pham Ngoc
You're welcome !

Regards,

Tuan

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