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Latest Version Lost Custom Field Info from Subscriptions Form
- Chris Jarvis
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4 months 2 weeks ago #168207
by Chris Jarvis
Latest Version Lost Custom Field Info from Subscriptions Form was created by Chris Jarvis
I just installed the latest version of Membership Pro this morning and the Subscription Manager: Edit Subscription page is not showing all the data the previous version did.
Please help as my colleagues need to update and see this data as soon as possible.
Is there a way I can roll back to the previous version to quickly get them back up and running?
I can't find a place to download previous versions sorry but maybe I'm rushing myself
Thanks
Chris
Please help as my colleagues need to update and see this data as soon as possible.
Is there a way I can roll back to the previous version to quickly get them back up and running?
I can't find a place to download previous versions sorry but maybe I'm rushing myself
Thanks
Chris
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- Tuan Pham Ngoc
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4 months 2 weeks ago #168208
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Latest Version Lost Custom Field Info from Subscriptions Form
Hi Chris
Please submit a support ticket sending us super user account of your site and explain exactly what I need to do to see the error
I'm going to check to see why the issue happens and get it sorted
Regards,
Tuan
Please submit a support ticket sending us super user account of your site and explain exactly what I need to do to see the error
I'm going to check to see why the issue happens and get it sorted
Regards,
Tuan
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- Chris Jarvis
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4 months 2 weeks ago #168210
by Chris Jarvis
Replied by Chris Jarvis on topic Latest Version Lost Custom Field Info from Subscriptions Form
Thanks so much Tuan
I have created a support ticket with the info I hope you need.
It is: [#138391] - Update to 3.6.2 has hidden lots of Subscription info
I have created a support ticket with the info I hope you need.
It is: [#138391] - Update to 3.6.2 has hidden lots of Subscription info
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- Tuan Pham Ngoc
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4 months 2 weeks ago #168211
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Latest Version Lost Custom Field Info from Subscriptions Form
Thanks Chris. Will check and get the issue sorted via support ticket
Regards,
Tuan
Regards,
Tuan
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- Chris Jarvis
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4 months 2 weeks ago #168212
by Chris Jarvis
Replied by Chris Jarvis on topic Latest Version Lost Custom Field Info from Subscriptions Form
Thanks for all your help with this Tuan.
Really appreciated the assistance through the support ticket and for getting things sorted out so quickly for me.
Best wishes
Chris
Really appreciated the assistance through the support ticket and for getting things sorted out so quickly for me.
Best wishes
Chris
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- Tuan Pham Ngoc
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4 months 2 weeks ago #168213
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Latest Version Lost Custom Field Info from Subscriptions Form
You're welcome !
Regards,
Tuan
Regards,
Tuan
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