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Export Users WIth Expired Subscriptions Only
- Dryfive
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5 months 3 weeks ago #167545
by Dryfive
Export Users WIth Expired Subscriptions Only was created by Dryfive
Hello,
We're using Membership Pro that is using the setting 'Create New Subscription on renewal'. Is it possible to export a list of users that do not have an active subscription? I see that it's possible to export users with 'Expired' subscriptions but some of the users in the list also have active subscriptions since the system is set to create a new subscription on renewal. We'd like to remind users that don't have an active account to renew.
Thanks in advance for any assistance.
We're using Membership Pro that is using the setting 'Create New Subscription on renewal'. Is it possible to export a list of users that do not have an active subscription? I see that it's possible to export users with 'Expired' subscriptions but some of the users in the list also have active subscriptions since the system is set to create a new subscription on renewal. We'd like to remind users that don't have an active account to renew.
Thanks in advance for any assistance.
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- Tuan Pham Ngoc
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5 months 3 weeks ago #167547
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Export Users WIth Expired Subscriptions Only
Could you please access to Membership Pro , then Subscriptions -> Export Expired Subscribers, it should work as you want
Regards,
Tuan
Regards,
Tuan
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- Dryfive
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5 months 3 weeks ago #167553
by Dryfive
Replied by Dryfive on topic Export Users WIth Expired Subscriptions Only
Perfect! Thank you for your quick response.
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- Tuan Pham Ngoc
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5 months 3 weeks ago #167560
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Export Users WIth Expired Subscriptions Only
You're welcome. Have a nice weekend
Regards,
Tuan
Regards,
Tuan
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- intouchweb
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4 months 3 weeks ago #168112
by intouchweb
Replied by intouchweb on topic Export Users WIth Expired Subscriptions Only
This would be even better if the export included the date they expired, this would allow us to identify recent expired subscribers compared to those that expired a long time ago, allowing us to target appropriate messages. Wishlist?
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- Tuan Pham Ngoc
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4 months 3 weeks ago #168113
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Export Users WIth Expired Subscriptions Only
@intouchweb OK. Will try to support it in the future
Regards,
Tuan
Regards,
Tuan
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- Tuan Pham Ngoc
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4 months 3 weeks ago #168120
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Export Users WIth Expired Subscriptions Only
Just want to update that the latest expired date of the user is now included in the export. If anyone wants to use it, just download latest package of Membership Pro and update it to your site to uses this small improvement
Regards,
Tuan
Regards,
Tuan
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