Export Users WIth Expired Subscriptions Only

  • Dryfive
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
3 months 3 weeks ago #167545 by Dryfive
Hello,

We're using Membership Pro that is using the setting 'Create New Subscription on renewal'. Is it possible to export a list of users that do not have an active subscription? I see that it's possible to export users with 'Expired' subscriptions but some of the users in the list also have active subscriptions since the system is set to create a new subscription on renewal. We'd like to remind users that don't have an active account to renew.

Thanks in advance for any assistance.

Please Log in or Create an account to join the conversation.

More
3 months 3 weeks ago #167547 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Export Users WIth Expired Subscriptions Only
Could you please access to Membership Pro , then Subscriptions -> Export Expired Subscribers, it should work as you want

Regards,

Tuan

Please Log in or Create an account to join the conversation.

  • Dryfive
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
3 months 3 weeks ago #167553 by Dryfive
Replied by Dryfive on topic Export Users WIth Expired Subscriptions Only
Perfect! Thank you for your quick response.

Please Log in or Create an account to join the conversation.

More
3 months 3 weeks ago #167560 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Export Users WIth Expired Subscriptions Only
You're welcome. Have a nice weekend

Regards,

Tuan

Please Log in or Create an account to join the conversation.

More
2 months 3 weeks ago #168112 by intouchweb
Replied by intouchweb on topic Export Users WIth Expired Subscriptions Only
This would be even better if the export included the date they expired, this would allow us to identify recent expired subscribers compared to those that expired a long time ago, allowing us to target appropriate messages. Wishlist?

Please Log in or Create an account to join the conversation.

More
2 months 3 weeks ago #168113 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Export Users WIth Expired Subscriptions Only
@intouchweb OK. Will try to support it in the future

Regards,

Tuan

Please Log in or Create an account to join the conversation.

More
2 months 3 weeks ago #168120 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Export Users WIth Expired Subscriptions Only
Just want to update that the latest expired date of the user is now included in the export. If anyone wants to use it, just download latest package of Membership Pro and update it to your site to uses this small improvement

Regards,

Tuan

Please Log in or Create an account to join the conversation.