- Posts: 14
- Thank you received: 1
Import Subscribers Error - Please Enter Your Name
- CHRISTOPHER ROBINSON
- Topic Author
- Offline
- New Member
-
Less
More
9 months 2 weeks ago #167438
by CHRISTOPHER ROBINSON
Import Subscribers Error - Please Enter Your Name was created by CHRISTOPHER ROBINSON
I am on 3.4.0 and attempting to import a list of subscribers from an excel file (created from the sample I downloaded). When I attempt to import the file, I get an error on the screen that says "Please Enter Your Name".
Any idea what this means and what I should do to correct it?
Any idea what this means and what I should do to correct it?
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
9 months 2 weeks ago #167439
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Import Subscribers Error - Please Enter Your Name
Hello
I guess it happens because you do not have data at least for first_name and last_name column of the field, so the system could not get name data to create the user account for the subscription
Please make sure you follow instructions here docs.joomdonation.com/membershippro/subs...t/import-subscribers and import will work well
BTW, your subscription was expired. Please renew your subscription to update to latest version and continue receiving support and update from us
Regards,
Tuan
I guess it happens because you do not have data at least for first_name and last_name column of the field, so the system could not get name data to create the user account for the subscription
Please make sure you follow instructions here docs.joomdonation.com/membershippro/subs...t/import-subscribers and import will work well
BTW, your subscription was expired. Please renew your subscription to update to latest version and continue receiving support and update from us
Regards,
Tuan
Please Log in or Create an account to join the conversation.
- CHRISTOPHER ROBINSON
- Topic Author
- Offline
- New Member
-
Less
More
- Posts: 14
- Thank you received: 1
9 months 2 weeks ago #167442
by CHRISTOPHER ROBINSON
Replied by CHRISTOPHER ROBINSON on topic Import Subscribers Error - Please Enter Your Name
Will do. Thank you.
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
9 months 2 weeks ago #167443
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Import Subscribers Error - Please Enter Your Name
Thanks CHRISTOPHER
Tuan
Tuan
Please Log in or Create an account to join the conversation.
Support
Documentation
Information
Copyright © 2025 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.