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Creating new subscription plans
- Vivien Heri
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11 months 3 weeks ago #166117
by Vivien Heri
Creating new subscription plans was created by Vivien Heri
Hello, I'd like to ask for your help. I created a new item on the Subscription Plans interface, but it's not appearing on the website. What could be the problem? My other question is: On the website, services can be purchased, and there are tiles designed for purchasing them. Where can I edit the interface of these tiles?
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- Tuan Pham Ngoc
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11 months 3 weeks ago #166125
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Creating new subscription plans
Hello
If you create a subscription plan but it is not being displayed, it could be because :
- The plan is unpublished
- Or the Access setting of the plan is not set to Public.
Could you please check? If you need help, submit a support ticket and we will check it directly for you
For your other question, I don't understand what's tiles here. Maybe you can make a screenshot show me the change you want so that I can understand and guide you ?
Tuan
If you create a subscription plan but it is not being displayed, it could be because :
- The plan is unpublished
- Or the Access setting of the plan is not set to Public.
Could you please check? If you need help, submit a support ticket and we will check it directly for you
For your other question, I don't understand what's tiles here. Maybe you can make a screenshot show me the change you want so that I can understand and guide you ?
Tuan
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- Vivien Heri
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11 months 3 weeks ago #166136
by Vivien Heri
Replied by Vivien Heri on topic Creating new subscription plans
Hi Tuan, I see that it is open to the public. The first picture shows in red what is not shown.
The tiles in the second picture should show the module highlighted in red in the first picture. It does not appear here. The other question is for these tiles, where can I edit the formatting of these tiles. Because one of the text parts is completely slipping out of this rectangle.
Thank you for your help.
Vivien
The tiles in the second picture should show the module highlighted in red in the first picture. It does not appear here. The other question is for these tiles, where can I edit the formatting of these tiles. Because one of the text parts is completely slipping out of this rectangle.
Thank you for your help.
Vivien
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- Tuan Pham Ngoc
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11 months 3 weeks ago #166141
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Creating new subscription plans
Hi Vivien
For this, I will have to check it directly on your site. Please submit a support ticket sending us:
1. Super user account
2. Link to the page which the module is being displayed
I will check to see why it is not being displayed and get it sorted. For changing how the title is being displayed, you need to add custom css. Maybe explain exactly how you want to change it so that we can help, too
Tuan
For this, I will have to check it directly on your site. Please submit a support ticket sending us:
1. Super user account
2. Link to the page which the module is being displayed
I will check to see why it is not being displayed and get it sorted. For changing how the title is being displayed, you need to add custom css. Maybe explain exactly how you want to change it so that we can help, too
Tuan
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11 months 3 weeks ago - 11 months 3 weeks ago #166145
by Vivien Heri
Replied by Vivien Heri on topic Creating new subscription plans
This message contains secure information
Last edit: 11 months 3 weeks ago by Vivien Heri.
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- Tuan Pham Ngoc
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11 months 3 weeks ago #166157
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Creating new subscription plans
Hi Vivien
Please go to joomdonation.com/support-tickets.html , submit a support ticket so that I can ask my support staff to look at the issue and get it sorted
Tuan
Please go to joomdonation.com/support-tickets.html , submit a support ticket so that I can ask my support staff to look at the issue and get it sorted
Tuan
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