Creating new subscription plans

  • Vivien Heri
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11 months 3 weeks ago #166117 by Vivien Heri
Creating new subscription plans was created by Vivien Heri
Hello, I'd like to ask for your help. I created a new item on the Subscription Plans interface, but it's not appearing on the website. What could be the problem? My other question is: On the website, services can be purchased, and there are tiles designed for purchasing them. Where can I edit the interface of these tiles?

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11 months 3 weeks ago #166125 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Creating new subscription plans
Hello

If you create a subscription plan but it is not being displayed, it could be because :

- The plan is unpublished
- Or the Access setting of the plan is not set to Public.

Could you please check? If you need help, submit a support ticket and we will check it directly for you

For your other question, I don't understand what's tiles here. Maybe you can make a screenshot show me the change you want so that I can understand and guide you ?

Tuan

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11 months 3 weeks ago #166136 by Vivien Heri
Replied by Vivien Heri on topic Creating new subscription plans
Hi Tuan, I see that it is open to the public. The first picture shows in red what is not shown. 

The tiles in the second picture should show the module highlighted in red in the first picture. It does not appear here. The other question is for these tiles, where can I edit the formatting of these tiles. Because one of the text parts is completely slipping out of this rectangle.  

Thank you for your help.
Vivien
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    11 months 3 weeks ago #166141 by Tuan Pham Ngoc
    Replied by Tuan Pham Ngoc on topic Creating new subscription plans
    Hi Vivien

    For this, I will have to check it directly on your site. Please submit a support ticket sending us:

    1. Super user account

    2. Link to the page which the module is being displayed

    I will check to see why it is not being displayed and get it sorted. For changing how the title is being displayed, you need to add custom css. Maybe explain exactly how you want to change it so that we can help, too

    Tuan

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    11 months 3 weeks ago - 11 months 3 weeks ago #166145 by Vivien Heri
    Replied by Vivien Heri on topic Creating new subscription plans
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    Last edit: 11 months 3 weeks ago by Vivien Heri.

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    11 months 3 weeks ago #166157 by Tuan Pham Ngoc
    Replied by Tuan Pham Ngoc on topic Creating new subscription plans
    Hi Vivien

    Please go to joomdonation.com/support-tickets.html , submit a support ticket so that I can ask my support staff to look at the issue and get it sorted

    Tuan

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