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Imported subscription does not create Joomla user account
- lorna guttormson
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1 year 1 month ago #164732
by lorna guttormson
Imported subscription does not create Joomla user account was created by lorna guttormson
I am testing the import Subscribers function and I am not getting Joomla accounts created. My input does have a username but that username is not on my Joomla account so I am expecting as per your documentation 'If that username doesn't exist in Joomla users database, Membership Pro will create a Joomla account from that username and given password. If password is empty, a random password will be generated' .
In the databse that subscription has a 0 for user_id. The subscription does get created correctly but not the user.and no email is sent to the email address input. ( I did not turn off the User- Joomla plugin send email field.) Published is set to 1. Is there a field I have missed that tells it to create a new user account?
Attached is the input file
. and also the CSV Import Template
And thank you for your quick response earlier.
Lorna
In the databse that subscription has a 0 for user_id. The subscription does get created correctly but not the user.and no email is sent to the email address input. ( I did not turn off the User- Joomla plugin send email field.) Published is set to 1. Is there a field I have missed that tells it to create a new user account?
Attached is the input file
. and also the CSV Import Template
And thank you for your quick response earlier.
Lorna
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- Tuan Pham Ngoc
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1 year 1 month ago #164739
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Imported subscription does not create Joomla user account
Hi Lorna
Could you please check and also make sure there is email data for the subscription record as well? Email is required for the system to create user account
The files you uploaded could not be opened, so I could not check to see what's wrong
Tuan
Could you please check and also make sure there is email data for the subscription record as well? Email is required for the system to create user account
The files you uploaded could not be opened, so I could not check to see what's wrong
Tuan
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- lorna guttormson
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1 year 1 month ago #164747
by lorna guttormson
Replied by lorna guttormson on topic Imported subscription does not create Joomla user account
Thank you. Yes, there is email data and it is unique - not already assigned to anyone else. .csv files are not in your allowed file extensions, which is why I zipped them, I am sending the same files but xlsx so you can sese the columns and the data in them.
Lorna
Lorna
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1 year 1 month ago #164750
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Imported subscription does not create Joomla user account
Hi Lorna
I checked and figured out the reason. The column name in your file is user name (note that space character). It needs to be username
Please correct it, then try again. The error would be gone
Tuan
I checked and figured out the reason. The column name in your file is user name (note that space character). It needs to be username
Please correct it, then try again. The error would be gone
Tuan
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- lorna guttormson
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1 year 1 month ago #164764
by lorna guttormson
Replied by lorna guttormson on topic Imported subscription does not create Joomla user account
Perfect, thank you and sorry for taking your time. I should have found that! Blind, I guess.
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- Tuan Pham Ngoc
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1 year 1 month ago #164768
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Imported subscription does not create Joomla user account
No problem Lorna. Please continue using the extension, if you have question or need help, please don't hesitate to ask us
Regards,
Tuan
Regards,
Tuan
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