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First payment amount for recurring payment
- ROUAULT
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1 year 3 months ago #163125
by ROUAULT
First payment amount for recurring payment was created by ROUAULT
Hi,
Thank you very much for the component, it works perfectly.
I have a question about first payment when recurring payment.
I've set like that, and i'm surprised that the first amount is higher than the normal amount (see pictures)
any advice ?
Thank you very much for the component, it works perfectly.
I have a question about first payment when recurring payment.
I've set like that, and i'm surprised that the first amount is higher than the normal amount (see pictures)
any advice ?
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- Tuan Pham Ngoc
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1 year 3 months ago #163127
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic First payment amount for recurring payment
Hello
Could you please send me full screenshot of your plan settings? I guess you setup Trial amount for the plan and that's the reason causing the amount difference
Tuan
Could you please send me full screenshot of your plan settings? I guess you setup Trial amount for the plan and that's the reason causing the amount difference
Tuan
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1 year 3 months ago - 1 year 3 months ago #163128
by ROUAULT
Replied by ROUAULT on topic First payment amount for recurring payment
here the setting
Last edit: 1 year 3 months ago by ROUAULT.
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- Tuan Pham Ngoc
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1 year 3 months ago #163130
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic First payment amount for recurring payment
That's strange. Could you please submit a support ticket sending me :
1. Super user account of your site
2. Link to subscription form which is having this issue
I will check to see why the issue happens and get it sorted
Regards,
Tuan
1. Super user account of your site
2. Link to subscription form which is having this issue
I will check to see why the issue happens and get it sorted
Regards,
Tuan
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