Membership Pro Purchase Button Vanished?

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10 months 4 weeks ago - 10 months 4 weeks ago #158789 by Scott
Hi team,

All of a sudden within the last week the blue "purchase/buy" button on our membership pro subscription lists has completely vanished? Currently running Joomla 4.2.9 (awaiting update to latest version) and Membership Pro is up to date at 3.4.0. Currently there are no way for our club members to purchase or renew their membership.

 
 
Website here  BucksMTB Club Membership - Join as a Member

Any ideas welcome?

Thank you

Scott 

 
Last edit: 10 months 4 weeks ago by Scott. Reason: image missing

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10 months 4 weeks ago #158790 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Membership Pro Purchase Button Vanished?
Could you please edit your plans, make sure Subscribe Access set to Public ? Maybe you set it to a custom Access Level, so only users with these access levels can subscribe ?

Tuan

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10 months 4 weeks ago #158791 by Scott
Replied by Scott on topic Membership Pro Purchase Button Vanished?
Hi Tuan

Thank you, that appears to have fixed it.

However, purchase upgrades the user from "registered" to a "members only" user group for members only access areas of the website - I thought that was where the new user group should be set under "subscribe access"?

We have just rebuilt our website from scratch on Joomla 4 and finding it all quite different (and hardwork!) since Joomla 3!

Many thanks for the super quick response,

Scott

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10 months 4 weeks ago #158792 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Membership Pro Purchase Button Vanished?
Hi Scott

No, Subscribe Access only control who can subscribe, not access level users will have when they subscribe for your plan. If you want to give subscribers certain access level, use Joomla groups plugin, see membershipprodoc.joomservices.com/joomla-groups-integration

Regards,

Tuan

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10 months 4 weeks ago #158793 by Scott
Replied by Scott on topic Membership Pro Purchase Button Vanished?
Hi Tuan

Thank you ever so much. Now all amended an working correctly as it was before (on Joomla 3).

Thank you for your help and support!

Best wishes
Scott

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10 months 4 weeks ago #158794 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Membership Pro Purchase Button Vanished?
There was no change compare to the version for Joomla 3. Maybe you were using older version on Joomla 3 and Subscribe Access got you confused. That setting was introduced sometime ago, for about one year or more, I believe (could not remember exactly the time)

Tuan

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