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Membership Pro Purchase Button Vanished?
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1 year 10 months ago - 1 year 10 months ago #158789
by Scott
Membership Pro Purchase Button Vanished? was created by Scott
Hi team,
All of a sudden within the last week the blue "purchase/buy" button on our membership pro subscription lists has completely vanished? Currently running Joomla 4.2.9 (awaiting update to latest version) and Membership Pro is up to date at 3.4.0. Currently there are no way for our club members to purchase or renew their membership.
Website here BucksMTB Club Membership - Join as a Member
Any ideas welcome?
Thank you
Scott
All of a sudden within the last week the blue "purchase/buy" button on our membership pro subscription lists has completely vanished? Currently running Joomla 4.2.9 (awaiting update to latest version) and Membership Pro is up to date at 3.4.0. Currently there are no way for our club members to purchase or renew their membership.
Website here BucksMTB Club Membership - Join as a Member
Any ideas welcome?
Thank you
Scott
Last edit: 1 year 10 months ago by Scott. Reason: image missing
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- Tuan Pham Ngoc
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1 year 10 months ago #158790
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Membership Pro Purchase Button Vanished?
Could you please edit your plans, make sure Subscribe Access set to Public ? Maybe you set it to a custom Access Level, so only users with these access levels can subscribe ?
Tuan
Tuan
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1 year 10 months ago #158791
by Scott
Replied by Scott on topic Membership Pro Purchase Button Vanished?
Hi Tuan
Thank you, that appears to have fixed it.
However, purchase upgrades the user from "registered" to a "members only" user group for members only access areas of the website - I thought that was where the new user group should be set under "subscribe access"?
We have just rebuilt our website from scratch on Joomla 4 and finding it all quite different (and hardwork!) since Joomla 3!
Many thanks for the super quick response,
Scott
Thank you, that appears to have fixed it.
However, purchase upgrades the user from "registered" to a "members only" user group for members only access areas of the website - I thought that was where the new user group should be set under "subscribe access"?
We have just rebuilt our website from scratch on Joomla 4 and finding it all quite different (and hardwork!) since Joomla 3!
Many thanks for the super quick response,
Scott
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- Tuan Pham Ngoc
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1 year 10 months ago #158792
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Membership Pro Purchase Button Vanished?
Hi Scott
No, Subscribe Access only control who can subscribe, not access level users will have when they subscribe for your plan. If you want to give subscribers certain access level, use Joomla groups plugin, see membershipprodoc.joomservices.com/joomla-groups-integration
Regards,
Tuan
No, Subscribe Access only control who can subscribe, not access level users will have when they subscribe for your plan. If you want to give subscribers certain access level, use Joomla groups plugin, see membershipprodoc.joomservices.com/joomla-groups-integration
Regards,
Tuan
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1 year 10 months ago #158793
by Scott
Replied by Scott on topic Membership Pro Purchase Button Vanished?
Hi Tuan
Thank you ever so much. Now all amended an working correctly as it was before (on Joomla 3).
Thank you for your help and support!
Best wishes
Scott
Thank you ever so much. Now all amended an working correctly as it was before (on Joomla 3).
Thank you for your help and support!
Best wishes
Scott
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- Tuan Pham Ngoc
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1 year 10 months ago #158794
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Membership Pro Purchase Button Vanished?
There was no change compare to the version for Joomla 3. Maybe you were using older version on Joomla 3 and Subscribe Access got you confused. That setting was introduced sometime ago, for about one year or more, I believe (could not remember exactly the time)
Tuan
Tuan
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