Membership Pro Support

  • jimi
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1 year 10 months ago #158371 by jimi
Membership Pro Support was created by jimi
Just wanted to publicly say thanks to Tuan for his continuing high level of support. We just updated to the latest version of Membership Pro and were getting an error, we raised a ticket, Tuan responded, investigated and fixed the problem 21 minutes from start to finish ... outstanding
Jimi

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1 year 10 months ago #158372 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Membership Pro Support
Thanks for your nice words Jimi. Just for information, the issue happens because of two reasons :

1. You are using outdated version of the payment plugin

2. There were some changes in the payment processing library recently

3. The old code is not compatible with that new changes (only happens with PHP 8.1 and later)

So in short, two reasons :

- outdated version of payment plugin
- PHP 8.1+

Just update to latest version of payment plugin and the error was gone. For issue like this (fatal error), I give it highest priority so that the site will back to normal operation ASAP

Tuan
The following user(s) said Thank You: jimi

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