Membership Pro subscrptions not working

  • Wynand Louw
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1 year 6 days ago - 1 year 6 days ago #157751 by Wynand Louw
Membership Pro subscrptions not working was created by Wynand Louw
Good day team

After Joomla and Membership Pro updates, my three membership subscriptions and Joomla registration is not working at all. Please advise what could be the issue. www.a4cm.co.za

Thanks
Last edit: 1 year 6 days ago by Wynand Louw.

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1 year 6 days ago #157757 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Membership Pro subscrptions not working
Hello

This is a strange issue. Please submit a support ticket sending us super admin account of your site and link to that page

I will check to see why the error happens and get it sorted

Tuan

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1 year 5 days ago #157776 by Wynand Louw
Replied by Wynand Louw on topic Membership Pro subscrptions not working
Will do thanks Tuan.

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1 year 5 days ago #157781 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Membership Pro subscrptions not working
Thanks Wynand. Will check and reply you via support ticket

Regards,

Tuan
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1 year 4 days ago #157792 by Wynand Louw
Replied by Wynand Louw on topic Membership Pro subscrptions not working
The reason is that I did not have any menu item created to link to Membership Pro.

So the system used the Home menu item as the active menu item for the link.

The Home menu item uses a different template style which does not load component output and that's the reason causing the error

We linked the register menu item to the component and now It works as expected.

Thank Tuan.

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1 year 4 days ago #157800 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Membership Pro subscrptions not working
Yes. Basically, your site template has two template styles :

1. One for Home menu item which does not load the component output

2. One for internal page

All I did was creating a menu item and set the template style to the internal template style and everything is working well. So it just need a bit of extra setup

Regards,

Tuan

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