Synchronize Profile Data when adding users to a new plan in back end

  • Peter Batchelor
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1 year 2 months ago #155734 by Peter Batchelor
Hi Tuan,
In the back end, when I try to add an existing user with a Membership Pro profile to a new subscription, the user fields are not being populated with the existing details.
I go to Subscriptions, and click New.
I choose a plan and then select a user, but none of the user's data is being used to populate the other fields.
I can enter the data manually, and while I see a message that this email address is already in use, when I save the record all data is accepted, and the record for the new subscription is created.
Any idea what's going on?
Peter

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1 year 2 months ago #155735 by Tuan Pham Ngoc
Hi Peter

There was a bug for this feature but I fixed it sometime ago (haven't released new version yet).

Could you please access to My Downloads menu item, download latest package, upgrade it to your site, then check it again to see if it solves the issue?

Regards,

Tuan

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  • Peter Batchelor
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1 year 2 months ago #155736 by Peter Batchelor
Thanks Tuan,
as per usual, you've been able to sort out my problems quickly and easily :-)
Thanks again, Peter

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1 year 2 months ago #155737 by Tuan Pham Ngoc
You're welcome !

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