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Synchronize Profile Data when adding users to a new plan in back end
- Peter Batchelor
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1 year 8 months ago #155734
by Peter Batchelor
Synchronize Profile Data when adding users to a new plan in back end was created by Peter Batchelor
Hi Tuan,
In the back end, when I try to add an existing user with a Membership Pro profile to a new subscription, the user fields are not being populated with the existing details.
I go to Subscriptions, and click New.
I choose a plan and then select a user, but none of the user's data is being used to populate the other fields.
I can enter the data manually, and while I see a message that this email address is already in use, when I save the record all data is accepted, and the record for the new subscription is created.
Any idea what's going on?
Peter
In the back end, when I try to add an existing user with a Membership Pro profile to a new subscription, the user fields are not being populated with the existing details.
I go to Subscriptions, and click New.
I choose a plan and then select a user, but none of the user's data is being used to populate the other fields.
I can enter the data manually, and while I see a message that this email address is already in use, when I save the record all data is accepted, and the record for the new subscription is created.
Any idea what's going on?
Peter
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- Tuan Pham Ngoc
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1 year 8 months ago #155735
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Synchronize Profile Data when adding users to a new plan in back end
Hi Peter
There was a bug for this feature but I fixed it sometime ago (haven't released new version yet).
Could you please access to My Downloads menu item, download latest package, upgrade it to your site, then check it again to see if it solves the issue?
Regards,
Tuan
There was a bug for this feature but I fixed it sometime ago (haven't released new version yet).
Could you please access to My Downloads menu item, download latest package, upgrade it to your site, then check it again to see if it solves the issue?
Regards,
Tuan
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- Peter Batchelor
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1 year 8 months ago #155736
by Peter Batchelor
Replied by Peter Batchelor on topic Synchronize Profile Data when adding users to a new plan in back end
Thanks Tuan,
as per usual, you've been able to sort out my problems quickly and easily
Thanks again, Peter
as per usual, you've been able to sort out my problems quickly and easily
Thanks again, Peter
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- Tuan Pham Ngoc
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1 year 8 months ago #155737
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Synchronize Profile Data when adding users to a new plan in back end
You're welcome !
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