Stripe The PaymentIntent needs to be authenticated by 3D Secure

  • Claire Haas
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2 years 4 months ago #155604 by Claire Haas
Hi,
I am having problems with Stripe not taking the initial payment. The error message I am getting in my Stripe account is:The PaymentIntent needs to be authenticated by 3D SecureHave the customer complete 3D Secure authentication using the PaymentIntent client secret.
This has not been a problem until recently. How do I fix this please?
I am using Joomla 3.1.11, PHP7.4.33 with MembershipPro 3.0.0

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2 years 4 months ago #155608 by Tuan Pham Ngoc
Hello Claire

Not sure what kind of Stripe payment plugin? If you are using MP Stripe, please switch to use MP Stripe Checkout payment plugin because that new payment plugin is compatible with 3D secure

Regards,

Tuan
The following user(s) said Thank You: Claire Haas

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  • Claire Haas
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2 years 4 months ago #155618 by Claire Haas
Hi Tuan,
That was it, thank you!!!
Kind regards
Claire :-)

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2 years 4 months ago #155624 by Tuan Pham Ngoc
Great. Happy to hear that it is right solution :). Please continue using the extension. If you have questions or need help, please don't hesitate to ask us

Regards,

Tuan

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