Subscriber exports corrupted

  • SIm West
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2 years 8 months ago #155465 by SIm West
Subscriber exports corrupted was created by SIm West
Hi,
Struggling to export subscriber lists as csv, 
Getting the message:Excel cannot open the file ’subscriptions_list_on_2022-12-26-2.xlsx’ because the file format or file extension is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file.

This has always worked before. Tried renaming file, but no help.

Thanks

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2 years 8 months ago #155467 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscriber exports corrupted
Hi

That's strange to me. Could you please submit a support ticket sending us super admin account of your site so that we can try to export, check to see what's wrong and get it sorted

Tuan

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