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Subscriber exports corrupted
- SIm West
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2 years 8 months ago #155465
by SIm West
Subscriber exports corrupted was created by SIm West
Hi,
Struggling to export subscriber lists as csv,
Getting the message:Excel cannot open the file ’subscriptions_list_on_2022-12-26-2.xlsx’ because the file format or file extension is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file.
This has always worked before. Tried renaming file, but no help.
Thanks
Struggling to export subscriber lists as csv,
Getting the message:Excel cannot open the file ’subscriptions_list_on_2022-12-26-2.xlsx’ because the file format or file extension is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file.
This has always worked before. Tried renaming file, but no help.
Thanks
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- Tuan Pham Ngoc
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2 years 8 months ago #155467
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscriber exports corrupted
Hi
That's strange to me. Could you please submit a support ticket sending us super admin account of your site so that we can try to export, check to see what's wrong and get it sorted
Tuan
That's strange to me. Could you please submit a support ticket sending us super admin account of your site so that we can try to export, check to see what's wrong and get it sorted
Tuan
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