Membership Pro with Square payment plugin problem

  • Dale Murphy
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1 year 5 months ago #154829 by Dale Murphy
=10.0ptHello,=10.0ptWe use Membership Pro with Square payment plugin. Our subscriptions to in our website have stopped as of November 10th.  =10.0ptAfter entering  payment details and clicking subscribe, it takes you to a blank screen that never completes. The link is  oursite.com/index.php/plans/shopper-plan...bscription=10.0ptAll subscribers show up in Subscriptions “pending” with the payment amount with no invoice number.  No payment shows up in square. Membership Pro with Square payment plugin has worked for us more than a year until November 10, 2022. We have subscribed again and the updates do not help.=10.0ptPlease help

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1 year 5 months ago #154830 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Membership Pro with Square payment plugin problem
Hello Dale

It is because Square Up turned of their old payment api. Please go to joomdonation.com/payment-plugins/members...payment-plugins.html , purchase and install new MP Squareup Card payment plugin to replace the old plugin and everything will be fine

Regards,

Tuan

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  • Dale Murphy
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1 year 4 months ago #154853 by Dale Murphy
Replied by Dale Murphy on topic Membership Pro with Square payment plugin problem
We have the new MP Squareup Card payment plugin to replace the old plugin, still the same problem.
We are also using the updated MP.
Thanks.

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1 year 4 months ago #154855 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Membership Pro with Square payment plugin problem
Hi Dale

Could you please submit a support ticket sending us:

1. Super admin account of your site

2. Link to subscription form

3. Explain exactly the problem you are having

We will check to see what's wrong and guide you to correct it

Tuan

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