Various Issues after updating

  • boogers
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1 year 5 months ago - 1 year 5 months ago #154648 by boogers
Various Issues after updating was created by boogers
Hi. I recently updated from a really outdated version and I'm finding a few little issues.
1. Address field cannot be made smaller. I changed the size in the field configuration and when inspecting the field it reflects the new size I entered, but it doesn't physically change the size of the field.
2. The field for coupon codes is no longer on the checkout page. In configuration "Enable Coupon" is set to yes.

Before upgrading it on the actual website I had upgraded on a clone of the website. I had the issue with the address fields but not with the coupon field disappearing. Both are running Joomla 3.10.11 and PHP 7.4.32 and the latest version of Membership Pro.

Any help would be greatly appreciated.
Last edit: 1 year 5 months ago by boogers.

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1 year 5 months ago #154650 by boogers
Replied by boogers on topic Various Issues after updating
I figured out the issue with address field. It had a custom css causing it to be too long.
Still no solution to coupon field being missing at this point.

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  • Tuan Pham Ngoc
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1 year 5 months ago #154661 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Various Issues after updating
Hello

For the coupon field, I believe it happens because you do not have a valid coupon code for the plan yet? Could you please check that?

If you could not figure out, I suggest to submit a support ticket sending me super admin account of the site, link to subscription form and tell me the coupon code you created

I will check and correct the setting for you

Regards,

Tuan

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1 year 5 months ago #154665 by boogers
Replied by boogers on topic Various Issues after updating
Oh my goodness that was the solution. Thank you so much!

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1 year 5 months ago #154666 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Various Issues after updating
Great. Happy to hear that. And thanks for the update

Tuan

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