Custom field in request payment page incorrect value

  • Trevor Smith
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2 years 11 months ago - 2 years 11 months ago #153927 by Trevor Smith
Hi

We have a custom field with a fee formulae which works everywhere except on the Request Payment page. The fee is correct but the custom field value is wrong.
Also if I change the custom field value on the request payment page the fee is not recalculated.

The custom field is called no_of_people and the formulae is: ([FIELD_VALUE]-1) * [PLAN_PRICE]

Here is the entry in the subscriptions list:
 

And this is how it looks on the request payment page:
 

Best regards
Trevor
Last edit: 2 years 11 months ago by Trevor Smith.

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2 years 11 months ago #153933 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom field in request payment page incorrect value
Hi Trevor

The request payment page is only used to allow processing a fixed payment amount for existing subscriptions. It does not allow custom payment amount, so this is not supported

Regards,

Tuan

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2 years 11 months ago #153943 by Trevor Smith
Replied by Trevor Smith on topic Custom field in request payment page incorrect value
Hi Tuan

The fixed payment is not a problem but the value of the custom field is incorrect and will cause confusion so I will hide the field using css.

Best regards
Trevor

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2 years 11 months ago #153964 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom field in request payment page incorrect value
Ah, OK. For now, please use css solution. I will see what I can do to improve this behavior in next release

Tuan

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2 years 11 months ago #153969 by Trevor Smith
Replied by Trevor Smith on topic Custom field in request payment page incorrect value
Thanks Tuan

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