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Custom field in request payment page incorrect value
- Trevor Smith
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2 years 11 months ago - 2 years 11 months ago #153927
by Trevor Smith
Custom field in request payment page incorrect value was created by Trevor Smith
Hi
We have a custom field with a fee formulae which works everywhere except on the Request Payment page. The fee is correct but the custom field value is wrong.
Also if I change the custom field value on the request payment page the fee is not recalculated.
The custom field is called no_of_people and the formulae is: ([FIELD_VALUE]-1) * [PLAN_PRICE]
Here is the entry in the subscriptions list:
And this is how it looks on the request payment page:
Best regards
Trevor
We have a custom field with a fee formulae which works everywhere except on the Request Payment page. The fee is correct but the custom field value is wrong.
Also if I change the custom field value on the request payment page the fee is not recalculated.
The custom field is called no_of_people and the formulae is: ([FIELD_VALUE]-1) * [PLAN_PRICE]
Here is the entry in the subscriptions list:
And this is how it looks on the request payment page:
Best regards
Trevor
Last edit: 2 years 11 months ago by Trevor Smith.
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- Tuan Pham Ngoc
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2 years 11 months ago #153933
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom field in request payment page incorrect value
Hi Trevor
The request payment page is only used to allow processing a fixed payment amount for existing subscriptions. It does not allow custom payment amount, so this is not supported
Regards,
Tuan
The request payment page is only used to allow processing a fixed payment amount for existing subscriptions. It does not allow custom payment amount, so this is not supported
Regards,
Tuan
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- Trevor Smith
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2 years 11 months ago #153943
by Trevor Smith
Replied by Trevor Smith on topic Custom field in request payment page incorrect value
Hi Tuan
The fixed payment is not a problem but the value of the custom field is incorrect and will cause confusion so I will hide the field using css.
Best regards
Trevor
The fixed payment is not a problem but the value of the custom field is incorrect and will cause confusion so I will hide the field using css.
Best regards
Trevor
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- Tuan Pham Ngoc
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2 years 11 months ago #153964
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom field in request payment page incorrect value
Ah, OK. For now, please use css solution. I will see what I can do to improve this behavior in next release
Tuan
Tuan
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2 years 11 months ago #153969
by Trevor Smith
Replied by Trevor Smith on topic Custom field in request payment page incorrect value
Thanks Tuan
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