Deleting Users/Subscriptions

  • Jonathan Colls
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1 year 9 months ago #153657 by Jonathan Colls
Deleting Users/Subscriptions was created by Jonathan Colls
I'm planning to delete users that have not logged in in the last 12 months. 
This is easy to do via the Jooma User Manager using the Search Filter.
However, the subscription for the user in Membership Pro are still present, albeit with the user no longer linked. 

This is mainly for GDPR purposes and so it is good to clear all data.

Would anyone be able to advise how to delete users in an efficient way that clears both the Joomla User and the Subscription?

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1 year 9 months ago #153664 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Deleting Users/Subscriptions
Hello

I just added a tool to allow doing it easier. So access to My Downloads menu item, download latest package of the extension, upgrade it to your site manually. Then:

1. Delete users you want

2. After that, access to this URL

domain.com/administrator/index.php?optio...without_user_account

(Replace domain.com/administrator/ with administrator URL of your site)

Please backup your site database (or at least #__osmembership_subscribers table) before doing that, just in case something goes wrong

Regards,

Tuan

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  • Jonathan Colls
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1 year 9 months ago #153666 by Jonathan Colls
Replied by Jonathan Colls on topic Deleting Users/Subscriptions
Amazing support as usual Tuan. I will give this a try next week and report back once done so.
Thank you

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1 year 9 months ago #153670 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Deleting Users/Subscriptions
OK, Thanks Jonathan

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  • Jonathan Colls
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1 year 8 months ago #153796 by Jonathan Colls
Replied by Jonathan Colls on topic Deleting Users/Subscriptions
This worked perfectly Tuan. Thank you.

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1 year 8 months ago #153801 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Deleting Users/Subscriptions
Great. Happy to hear that. Thanks Jonathan for the update

Regards,

Tuan

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