Cancel recurring Stripe payment in Membership Pro

  • channing meyer
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3 years 3 weeks ago #153253 by channing meyer
Hello OSTeam and Others:
A client of ours had a user in Membership Pro, upgrade their plan.  In the MP Subscription dashboard, the old recurring plan was cancelled.  However, at Stripe it is still taking payment for that plan as well as the new plan.

Digging through forum, I found one topic about cancelling recurring payments in JoomDonation.  It said that the JD plugin does not cancel recurring at Stripe, just on the site.

If this is true for MP, is there not a way to have our users when the upgrade or downgrade, have the MP plugin also make sure Stripe also will cancel old plan?

Thank you

Channing

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  • channing meyer
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3 years 3 weeks ago #153263 by channing meyer
Replied by channing meyer on topic Cancel recurring Stripe payment in Membership Pro
Solved. Seems the client upgraded after the 30 limit of the recurring membership.

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3 years 3 weeks ago #153273 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Cancel recurring Stripe payment in Membership Pro
Great. Happy to hear that the issue was solved and everything is working as expected

Regards,

Tuan

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