importing subscriptions - some ACYMAILING lists missing

  • Hilmar Schneider
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1 year 7 months ago #153035 by Hilmar Schneider
I'm using Membership Pro (version 3.1.0) with ACYMAILING (version Starter 7.3.1). In each plan, when the subscription is active I assign to lists Newsletters and Notices plus Mailing Lists Custom Field (Interests). When I import subscriptions the subscriber is added to the Custom Field (Interests) list but not the Newsletters and Notices lists.

If a person joins using the membership form they are added to all the lists correctly.

I'm using Joomla 3.10.10.

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  • Tuan Pham Ngoc
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1 year 7 months ago #153037 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic importing subscriptions - some ACYMAILING lists missing
Hello Hilmar

Your description of the issue is not very clear to me. Maybe you can send me:

1. Super admin account

2. Send me a sample file which you are using to import

3. Explain exactly what's wrong

I will try to check your plan setup to understand it better before answering your questions

Tuan

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