Email log for reminders

Tuan
I find that there are no reminder emails stored in the log since 2020.
Is this as intended?
thanks
David
 

Hi David

If you have Log Emails set to Yes, reminders emails will also be stored in Email Logs.

If you do not see reminder emails logged, maybe no reminders emails were sent because wrong configuration?

Regards,

Tuan

Tuan

I have Log Emails set to Yes.
Reminder emails are going out but they are not being logged. This changed in 2020.
Guidance appreciated.

regards
David

That's strange to me. Unless there is customization to the code of reminder on your site, it should be logged

If you want, you can submit a support ticket sending me super admin account of your site. I will take a quick look to see if we can figure out why reminder emails are not logged on your site

Tuan