Reminder mails are not send

  • Konstantinos Albanidis
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3 years 2 months ago #152533 by Konstantinos Albanidis
Reminder mails are not send was created by Konstantinos Albanidis
Has anyone has the same issue?
I have already opened a ticket about that.
With or without cron and after many tests no reminder email is send.
Checking logs tools--> Email logs there is no reminder send even though the plugin shows to respond everytime i run the cronjob changing the "last run time".
I already checked and created even second custom field setting it to receive emails but with no luck. No email is send to any of the emails added and even the admin email.

 

If it ain't broke, don't fix it :)

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  • Tuan Pham Ngoc
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3 years 2 months ago #152539 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Reminder mails are not send
The only remaining things to check is making sure Membership Pro Reminder plugin is enabled. If it still does not work, please let me know ID of the subscription plan which has reminder enabled so that I can check it directly myself.

Tuan

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