Registration page not working

  • David Kavanagh
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2 years 10 months ago #152214 by David Kavanagh
Registration page not working was created by David Kavanagh
Hi, I have membership pro set up but when I click on the sign up button on this page  www.precanacourses.com/about-the-course/register-for-pre-cana it redirects me to  www.precanacourses.com/log-in/?return=aH...b3Vyc2Uvc2lnbi11cA==

I am not getting any option for customers to pay by paypal to register. 

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2 years 10 months ago #152227 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registration page not working
Hello

Could you please check and make sure Subscribe Access setting of the plan set to Public ? I guess it set to a custom Access Level and it causes the error

If set it to Public does not solve the issue, please send us super admin account of your site (via support ticket) so that I can check and get the issue sorted

Tuan

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2 years 10 months ago - 2 years 10 months ago #152237 by David Kavanagh
Replied by David Kavanagh on topic Registration page not working
I tried saving the plan as you suggested but the subscribe access box reverts to 'guest' even when I select 'public'. see link to screenshot below. Could you login and take a look for me please?
 
Last edit: 2 years 10 months ago by Tuan Pham Ngoc. Reason: Removed super users account

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2 years 10 months ago #152238 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registration page not working
Hello David

I updated your site to latest package of Membership Pro, tested and the error is gone now

Please check it again (in your case, I guess upgrade was not success for some reason, so a field was not added to the database table and it causes the error)

I also configured Membership Pro to use Twitter Bootstrap 5 (uses by your site template) and not load it own twitter bootstrap. It looks better now

Tuan

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2 years 10 months ago #152239 by David Kavanagh
Replied by David Kavanagh on topic Registration page not working
Ah! that's perfect as when I removed guest initially it didn't work and then it did. Must of been your update thanks. Could you also advise on how to capture an additional name on the form please?

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2 years 10 months ago #152240 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registration page not working
Hi David

The easiest way would be going to Membership Pro -> Custom Fields, create additional fields to collect other information you want

Tuan

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2 years 10 months ago #152279 by David Kavanagh
Replied by David Kavanagh on topic Registration page not working
Thanks for that. I created custom fields but they are not being detected by Joomla Quiz deluxe. Is your plugin integrated with the quiz. I want to be able to display 2 names on the certifcate?

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2 years 10 months ago #152288 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registration page not working
Hello

Unfortunately, our extension has no integration with Joomla Quiz deluxe. For this, I guess you will need to contact the developer of the extension, ask them to customize the code which generates certificate to include these information for you. Should not be hard

Tuan

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