Switching a subscription Plan

  • Ahmad Arshad
  • Topic Author
  • Offline
  • Premium Member
  • Premium Member
More
3 years 4 months ago #151530 by Ahmad Arshad
Switching a subscription Plan was created by Ahmad Arshad
Dear Tuan,

If a person subscribes to PLAN A using online payment... and then they discover they made a mistake and they want to switch to PLAN B.... What is the best way to do that? I am guessing the admin has to do that in the backend... But I want to make sure I am doing it in the right way the way the component intended

Thanks

Please Log in or Create an account to join the conversation.

More
3 years 4 months ago #151549 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Switching a subscription Plan
Hello

Yes. Admin will have to edit the subscription record from backend, change the plan associate with that subscription to the plan you want

Tuan

Please Log in or Create an account to join the conversation.

  • Ahmad Arshad
  • Topic Author
  • Offline
  • Premium Member
  • Premium Member
More
3 years 4 months ago #151557 by Ahmad Arshad
Replied by Ahmad Arshad on topic Switching a subscription Plan
Thanks Tuan,

I am a bit concerned, because I have a plugin that integrates with Google Classroom on onMembershipActive and onMembershipExpire events. In this case since PLAN A has already enrolled in Google Classroom on onMembershipActive, how do I switch to PLAN B, so PLAN A triggers onMembershipExpire and PLAN B triggers onMembershipActive ?

Does this make sense?

Please Log in or Create an account to join the conversation.

More
3 years 4 months ago #151569 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Switching a subscription Plan
The extension is smart enough to handle that, so these events will be triggered automatically as expected. You can test it yourself to confirm

Tuan

Please Log in or Create an account to join the conversation.

  • Ahmad Arshad
  • Topic Author
  • Offline
  • Premium Member
  • Premium Member
More
3 years 4 months ago #151614 by Ahmad Arshad
Replied by Ahmad Arshad on topic Switching a subscription Plan
worked perfectly, thanks

Please Log in or Create an account to join the conversation.

More
3 years 4 months ago #151620 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Switching a subscription Plan
Great. Thanks for confirming

Tuan

Please Log in or Create an account to join the conversation.