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Issue of subscription for plan being set to "lifetime"
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3 years 7 months ago - 3 years 7 months ago #149406
by Gary
Issue of subscription for plan being set to "lifetime" was created by Gary
We have several plans, none of them are lifetime plans.
It seems when users are using one of our coupons, the system sets that member as a lifetime subscriber for that plan. Is there any way I can stop this?
Also, the "lifetime" setting is read-only in the subscription. I'm having to change the status in the database. Is this expected behaviour?
Here are the coupon settings
It seems when users are using one of our coupons, the system sets that member as a lifetime subscriber for that plan. Is there any way I can stop this?
Also, the "lifetime" setting is read-only in the subscription. I'm having to change the status in the database. Is this expected behaviour?
Here are the coupon settings
Last edit: 3 years 7 months ago by Gary. Reason: Added info
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- Tuan Pham Ngoc
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3 years 7 months ago #149452
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Issue of subscription for plan being set to "lifetime"
Hello Gary
That happens when you give subscribers 100% discount coupon code and they use it for recurring subscription plans
To prevent that, you can edit the coupon code, set Apply For to Only First Payment. That will make coupon applied for first payment only, not all payments and subscriptions won't be set as lifetime subscription anymore
Tuan
That happens when you give subscribers 100% discount coupon code and they use it for recurring subscription plans
To prevent that, you can edit the coupon code, set Apply For to Only First Payment. That will make coupon applied for first payment only, not all payments and subscriptions won't be set as lifetime subscription anymore
Tuan
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3 years 7 months ago - 3 years 7 months ago #149481
by Gary
Replied by Gary on topic Issue of subscription for plan being set to "lifetime"
Thank you Tuan, this issue was spotted because we have to resort to using a coupon to provide a discount for specific users from certain job types.
Our preferred method to apply discount based on the result of a custom field selection box, like in:
joomdonation.com/forum/membership-pro-ge...custom-discount.html
So this would be used for Job type selection which then provides suitable discount.
Is this possible/planned?
I know you have a text box option that can do this but we had users typing all sorts of stuff and we couldn't match anything.
Our preferred method to apply discount based on the result of a custom field selection box, like in:
joomdonation.com/forum/membership-pro-ge...custom-discount.html
So this would be used for Job type selection which then provides suitable discount.
Is this possible/planned?
I know you have a text box option that can do this but we had users typing all sorts of stuff and we couldn't match anything.
Last edit: 3 years 7 months ago by Gary. Reason: a bit more info
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3 years 7 months ago #149482
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Issue of subscription for plan being set to "lifetime"
Hi Gary
For that, I think it might be possible using custom fee fields (with negative fee value for fee options). See membershipprodoc.joomservices.com/basic-...wn-custom-field-type
Regards,
Tuan
For that, I think it might be possible using custom fee fields (with negative fee value for fee options). See membershipprodoc.joomservices.com/basic-...wn-custom-field-type
Regards,
Tuan
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3 years 7 months ago #149483
by Gary
Replied by Gary on topic Issue of subscription for plan being set to "lifetime"
Hi Tuan,
Thank for this info. I will try to work out what is not working.
I just picked up this site from a friend, so I'm still learning.
What are you doing working on a Sunday? Go and have fun!
Thank for this info. I will try to work out what is not working.
I just picked up this site from a friend, so I'm still learning.
What are you doing working on a Sunday? Go and have fun!
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- Tuan Pham Ngoc
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3 years 7 months ago #149513
by Tuan Pham Ngoc
We had new year holiday last week, so I was working to clean up support queues
Please continue using the product. If you have any questions or need help, please don't hesitate to ask us
Regards,
Tuan
Replied by Tuan Pham Ngoc on topic Issue of subscription for plan being set to "lifetime"
What are you doing working on a Sunday? Go and have fun!
We had new year holiday last week, so I was working to clean up support queues

Please continue using the product. If you have any questions or need help, please don't hesitate to ask us
Regards,
Tuan
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