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subscription problem with registered not logged in users
- reilldesign
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3 years 7 months ago #149373
by reilldesign
subscription problem with registered not logged in users was created by reilldesign
as a non-logged-in already registered user, my account details are not automatically entered when i try to subscripe a new plan and enter my login credentials, but i am redirected back to the last page. since i still have to pay for the plan, my user details should only be loaded in the order form. how can i solve the problem for non-logged-in exsisting users?
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- Tuan Pham Ngoc
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3 years 7 months ago #149465
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic subscription problem with registered not logged in users
Hello
Could you please explain more details about your problem? Exactly what's the issue here?
Surely, you will have to login to have your existing data populated on subscription form, so I'm unsure what's wrong here?
Tuan
Could you please explain more details about your problem? Exactly what's the issue here?
Surely, you will have to login to have your existing data populated on subscription form, so I'm unsure what's wrong here?
Tuan
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- reilldesign
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3 years 7 months ago #149484
by reilldesign
Replied by reilldesign on topic subscription problem with registered not logged in users
when a visitor goes to the category blog to order, he gets to the plan page and then to the subscripe form. here the user must then log in. however, he should then remain on the subsribe form with his personal details. currently, however, he is redirected to the category blog page.
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- Tuan Pham Ngoc
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3 years 7 months ago #149485
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic subscription problem with registered not logged in users
They should stay on the subscription form, not being redirected to other page
Maybe there is something special on your site causing the error. Please submit a support ticket sending us super admin account and tell us step by step what we need to do to see that error
We will then check to see why it happens and get it sorted
Regards,
Tuan
Maybe there is something special on your site causing the error. Please submit a support ticket sending us super admin account and tell us step by step what we need to do to see that error
We will then check to see why it happens and get it sorted
Regards,
Tuan
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