Messages for members are mistaken for spam by Gmail.

  • Christian TREMBLAY
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
2 years 3 months ago #149072 by Christian TREMBLAY
Messages for members are mistaken for spam by Gmail. was created by Christian TREMBLAY
Hello,
I have attached some examples of messages for renewal of subscription of members that show that internal messages from an association are interpreted as spam and trigger a Non Delivery Report by Gmail.

                  I have attached some examples of messages that show that internal messages from an association are interpreted as spam and trigger a Non Delivery Report.

Please Log in or Create an account to join the conversation.

More
2 years 3 months ago #149075 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Messages for members are mistaken for spam by Gmail.
Hello

In short, we just use Joomla API for sending email. At the end, it's up to mail server of your hosting provider to deliver the email. If it could not be delivered, I guess you will have to contact your hosting provider and ask them to check it

Regards,

Tuan

Please Log in or Create an account to join the conversation.