Access to group member information?

  • Karen Griffin
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3 years 8 months ago #148584 by Karen Griffin
Access to group member information? was created by Karen Griffin
Hi-

I am trying to figure out what my client is doing wrong when adding group members from the back end, but I cannot access individual group members. When I click on Group Members in the dashboard I get a table that has links to the plan and the group admin, but no way to access the information for the group member (see attachment). 

When I export the list, I get the information I would expect. I just can't get to the information from the back end dashboard. Are there settings I am missing that allow me to configure what columns are shown for the Group Members list?

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  • Karen Griffin
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3 years 8 months ago #148586 by Karen Griffin
Replied by Karen Griffin on topic Access to group member information?
Okay, never mind. I just realized I had to click on the check box and then hit "Edit" to get to the Group Member's info. This is not that intuitive. You might want to put the Group Member's name linked to their info as the first column in the Group Member list.

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3 years 8 months ago #148590 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Access to group member information?
For some reasons, First Name and Last Name fields in Group Members Management screen is not being displayed.

For now, please go to Membership Pro -> Custom Fields, click on first_name and last_name field to edit, set Show On Subscriptions Management to Yes

The fields will then be displayed on the screen to allow you to click on to edit a group member record

Regards,

Tuan

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3 years 8 months ago #148613 by Olivier Parent
Replied by Olivier Parent on topic Access to group member information?
I was actually looking for this.
Thanks for the info!

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3 years 8 months ago #148619 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Access to group member information?
You're welcome. I will check it carefully to in which case this issue happens and get it corrected

Regards,

Tuan

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