Invoice number after import
- Olivier Parent
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3 years 8 months ago #148570
by Olivier Parent
Invoice number after import was created by Olivier Parent
Hi,
I have successfully imported a few hundred subscribers (XLSX import).
The invoice numbers were already set in the Excel file so they are all OK, from 00001 to 00614.
Now, when I add a new subscriber from the backend, the invoice number is 00001 instead of 00615.
Any idea how I can fix this?
Also, when I imported all those subscribers from the Excel file, they automatically became active Joomla registered users, which is what I wanted.
The new subscribers I now add from the backend do not show up among the Joomla users.
Did I do anything wrong?
Thanks in advance for your help.
Best regards.
I have successfully imported a few hundred subscribers (XLSX import).
The invoice numbers were already set in the Excel file so they are all OK, from 00001 to 00614.
Now, when I add a new subscriber from the backend, the invoice number is 00001 instead of 00615.
Any idea how I can fix this?
Also, when I imported all those subscribers from the Excel file, they automatically became active Joomla registered users, which is what I wanted.
The new subscribers I now add from the backend do not show up among the Joomla users.
Did I do anything wrong?
Thanks in advance for your help.
Best regards.
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- Tuan Pham Ngoc
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3 years 8 months ago #148571
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Invoice number after import
I have no clue. Normally, when you create a new subscription:
- Next invoice number should be used
- User account should be created
For the issue you are having, it is strange to me. So please submit a support ticket sending us super admin account of your site so that we can check it directly on your site
Regards,
Tuan
- Next invoice number should be used
- User account should be created
For the issue you are having, it is strange to me. So please submit a support ticket sending us super admin account of your site so that we can check it directly on your site
Regards,
Tuan
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