Stripe fields not showing to capture card information on registration page

  • Daniel
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3 years 8 months ago #148561 by Daniel
Hi,

We have Memberships pro (v 2.19.2) for some time and we have a problem now with the Stripe Payments plugin.

The fields to capture the credit card information are not showing up so people can't pay.

Here is the page where it happens: www.paykademy.com/component/osmembership...n/sign-up?Itemid=491

Do you know when this type of problem can happen?

The Stripe plugin is enabled and public. We have the name of the plugin (Checkout) displayed but no way to enter the card data.



 

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3 years 8 months ago #148562 by Tuan Pham Ngoc
Look like there are some javascript error from something on your site (you can look at browser console to see that) prevents credit card input from being displayed

Please submit a support ticket sending us super admin account of your site and link to the page so that I can check it further to see why the issue happens and get it sorted

Regards,

Tuan

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