Invalid subscription code

  • Jed Keenan
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3 years 8 months ago #148364 by Jed Keenan
Invalid subscription code was created by Jed Keenan
I have changed the settings to have a new subscriber account be activated right away.
I used the instructions:  membershipprodoc.joomservices.com/faqs/e...ccount-automatically  but on creating a new subscription I now get the Warning: Invalid subscription code.
The active account and payment process works perfectly well now and before the change, with the only issue being that a Warning is presenting.
This is the only change undertaken from creating a new subscription & processing payment via Stripe.

Yours sincerely,
Jed Keenan

PS This quick edit is worth undertaking:
OSM_DONOT_HAVE_SUBSCRIPTION_RECORD
You haven't subscribed for any subscription plan yet, so you cannot not access this page at this time

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3 years 8 months ago #148365 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Invalid subscription code
Hello Jed

That's strange to me. Could you please submit a support ticket sending us super admin account of the site, link to subscription form so that I can check to see what's wrong and get it sorted?

Regards,

Tuan

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