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404 Error on clicking "Process Subscription" on Subscription Form
- Bill
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4 years 1 month ago #145670
by Bill
404 Error on clicking "Process Subscription" on Subscription Form was created by Bill
I am getting a 404 error when a new registrant completes the registration form and then clicks on the Process Subscription button. The record is created correctly, but the link to the home page must be wrong. Is this link defined anywhere and if not could you please direct me to the file where the link is specified in the code?
Regards,
Bill
Regards,
Bill
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- Tuan Pham Ngoc
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4 years 1 month ago #145671
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic 404 Error on clicking "Process Subscription" on Subscription Form
Hi Bill
That's strange to me. Maybe in the plan setup, you enter a wrong URL in the Subscription Complete URl setting and it causes the error?
Please check to see if you enter the URL? if Yes, remove it. If not, better submit a support ticket sending us super admin account of your site and link to subscription form so that I can check it
Tuan
That's strange to me. Maybe in the plan setup, you enter a wrong URL in the Subscription Complete URl setting and it causes the error?
Please check to see if you enter the URL? if Yes, remove it. If not, better submit a support ticket sending us super admin account of your site and link to subscription form so that I can check it
Tuan
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4 years 1 month ago #145684
by Bill
Replied by Bill on topic 404 Error on clicking "Process Subscription" on Subscription Form
Hi Tuan
Many thanks for responding so quickly. You are quite right - I did have an incorrect URL. I had forgotten where this variable was set and so couldn't find the answer.
Thanks so much for your help. It is much appreciated.
Regards,
Bill
Many thanks for responding so quickly. You are quite right - I did have an incorrect URL. I had forgotten where this variable was set and so couldn't find the answer.
Thanks so much for your help. It is much appreciated.
Regards,
Bill
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- Tuan Pham Ngoc
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4 years 1 month ago #145689
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic 404 Error on clicking "Process Subscription" on Subscription Form
OK Bill. Please continue using the extension. If you have any questions or need help, please don't hesitate to ask
Tuan
Tuan
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