State notation in data synchronization with EasyProfile

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4 years 1 month ago #145646 by hide10
Hello,

I am using the plugin Membership Pro - Easy Profile plugin to synchronize data.
I have set Field Mapping in the state of Fields Manager. The value of this state comes from the State Manager data.

At this time, the data actually displayed in Easy Profile is State Code 2 instead of State Name
For my website, the notation in Easy Profile should be State Name. Do you have a solution for this?

Thanks

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4 years 1 month ago #145647 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic State notation in data synchronization with EasyProfile
Is State field in Easy Profile a text field?

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4 years 1 month ago #145649 by hide10
Yes, it is.
Should I change any settings on the Easy Profile side?
 

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4 years 1 month ago #145650 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic State notation in data synchronization with EasyProfile
No, I don't use Easy Profile so I'm unsure. I just want to confirm so that I can modify code

Could you please update to this updated plugin, then try again to see if it solves your issue?

Tuan
 

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4 years 1 month ago #145654 by hide10
I installed and verified the file that was sent to me. But my issue was not solved. State Code 2 data is still displayed.

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4 years 1 month ago #145658 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic State notation in data synchronization with EasyProfile
Could you please subscribe using a new account? For the old account, the data was passed to Easy Profile before and it could not be changed.

Tuan

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4 years 1 month ago #145664 by hide10
Certainly I'm testing with an existing account. 
If I change the country name to the United States and save it, the state will be displayed in two letters. I returned to Japan again, but the State Code 2 data is still displayed.

In my test method, the country names and states on the Easy Profile are actually changing. I don't think the test method is wrong.

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4 years 1 month ago #145675 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic State notation in data synchronization with EasyProfile
Support ticket, please :)

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4 years 1 month ago #145700 by hide10
Sorry for the late reply.
Currently I am testing for the purpose of building a business site. Therefore, it cannot be published to a third party before the site is published (unless exceptions are allowed).

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4 years 1 month ago #145710 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic State notation in data synchronization with EasyProfile
I saw you submitted a support ticket. We will check and reply via support ticket

Tuan

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