Problems Adding Members to Group Membership

  • Annamarie Hessman
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4 years 1 month ago #145305 by Annamarie Hessman
Problems Adding Members to Group Membership was created by Annamarie Hessman
Greetings,

I'm doing some cleanup of our Membership Pro data, updating members from our offline (primary) database.

We are using the Group Membership feature for Household memberships.

The primary household member is active with a Household membership/subscription plan.  When I go in to Group Memberships and try to add the "additional" member, I keep getting a pop-up telling me to select the group when I try to save.  I have selected the membership type (Household) and the group (which when created defaults to the name of primary member). 

I'm logged in with superuser privileges.
Thanks,
Annamarie

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  • Tuan Pham Ngoc
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4 years 1 month ago #145310 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problems Adding Members to Group Membership
Hello Annamarie

For this, better submit a support ticket sending me super admin account of the site and tell me step by step what I need to do to see the error

I will then check to see why the issue happens and get it sorted

Regards,

Tuan

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