I was testing the upgrade of a recurring subscription to another recurring subscription plan. And wondering why after the upgrade, the new subscription expires on its end date, instead of renewing automatically since it is a recurring plan.
EXPECTED: after the upgrade, the plan will automatically renew every 2 days
ACTUAL: after the upgrade, the plan stops and expire after 2 days
I used the prorated: Keep Duration. So I'm expecting the new plan will expire on the end date of the previous plan and renew itself automatically. And I understand that in the process, the previous plan will be cancelled and subscribe to the new plan, but it should at least renew itself automatically.
I already read some post here, and found that it is possible for a recurring to upgrade to another recurring plans. Or is it not the case since I'm using PayPal as payment processor?
Am I missing something on the setup? please see the screenshots attached