Newbie setup questions

  • Bob Budge
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4 years 3 months ago #144214 by Bob Budge
Replied by Bob Budge on topic Newbie setup questions
Hi, sorry but I have a couple more things I can't resolve.

I only have 1 user at the moment who is activated but even though I have auto login enabled they don't auto login, they can login manually. What have I missed out?

Using the Articles Restriction plugin I am able to restrict access but the message doesn't include login access just a message about the plan and a sign up button. Obviously if auto login worked I wouldn't need this but otherwise how can I show a login option on that?

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4 years 3 months ago #144219 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Newbie setup questions
Hello

What payment method you are using? Please note that Auto Login will only works for active subscription. So if someone subscribes for the plan but do not make payment (status of the subscription is Pending), auto login won't work

Tuan

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4 years 3 months ago #144221 by Bob Budge
Replied by Bob Budge on topic Newbie setup questions
Hi Tuan,
Thank you for your quick reply. I am using Paypal, the payment went through and the user is showing as active.

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4 years 3 months ago #144228 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Newbie setup questions
Hello Bob

If so, auto login should work. Also, could you please explain more details about your question about Article Restriction? It is not very clear to me

Tuan

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4 years 3 months ago #144237 by Bob Budge
Replied by Bob Budge on topic Newbie setup questions
Hi Tuan,
Would it be OK for me to raise a support ticket for you to check my auto login problem please?

The Restricted Access problem is that the message shown when a registered user, who is not logged in, tries to access the restricted page it does not have a "Login" button option only a "Sign up" button.

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4 years 3 months ago #144243 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Newbie setup questions
Yes. For this, better submit a support ticket. For the restricted access problem, send me link to that restricted page, too

Tuan

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