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Newbie setup questions
- Bob Budge
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4 years 3 months ago #144214
by Bob Budge
Replied by Bob Budge on topic Newbie setup questions
Hi, sorry but I have a couple more things I can't resolve.
I only have 1 user at the moment who is activated but even though I have auto login enabled they don't auto login, they can login manually. What have I missed out?
Using the Articles Restriction plugin I am able to restrict access but the message doesn't include login access just a message about the plan and a sign up button. Obviously if auto login worked I wouldn't need this but otherwise how can I show a login option on that?
I only have 1 user at the moment who is activated but even though I have auto login enabled they don't auto login, they can login manually. What have I missed out?
Using the Articles Restriction plugin I am able to restrict access but the message doesn't include login access just a message about the plan and a sign up button. Obviously if auto login worked I wouldn't need this but otherwise how can I show a login option on that?
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- Tuan Pham Ngoc
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4 years 3 months ago #144219
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Newbie setup questions
Hello
What payment method you are using? Please note that Auto Login will only works for active subscription. So if someone subscribes for the plan but do not make payment (status of the subscription is Pending), auto login won't work
Tuan
What payment method you are using? Please note that Auto Login will only works for active subscription. So if someone subscribes for the plan but do not make payment (status of the subscription is Pending), auto login won't work
Tuan
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4 years 3 months ago #144221
by Bob Budge
Replied by Bob Budge on topic Newbie setup questions
Hi Tuan,
Thank you for your quick reply. I am using Paypal, the payment went through and the user is showing as active.
Thank you for your quick reply. I am using Paypal, the payment went through and the user is showing as active.
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4 years 3 months ago #144228
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Newbie setup questions
Hello Bob
If so, auto login should work. Also, could you please explain more details about your question about Article Restriction? It is not very clear to me
Tuan
If so, auto login should work. Also, could you please explain more details about your question about Article Restriction? It is not very clear to me
Tuan
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4 years 3 months ago #144237
by Bob Budge
Replied by Bob Budge on topic Newbie setup questions
Hi Tuan,
Would it be OK for me to raise a support ticket for you to check my auto login problem please?
The Restricted Access problem is that the message shown when a registered user, who is not logged in, tries to access the restricted page it does not have a "Login" button option only a "Sign up" button.
Would it be OK for me to raise a support ticket for you to check my auto login problem please?
The Restricted Access problem is that the message shown when a registered user, who is not logged in, tries to access the restricted page it does not have a "Login" button option only a "Sign up" button.
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4 years 3 months ago #144243
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Newbie setup questions
Yes. For this, better submit a support ticket. For the restricted access problem, send me link to that restricted page, too
Tuan
Tuan
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