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Stripe

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4 years 5 months ago - 4 years 5 months ago #142676 by David Blayne
Stripe was created by David Blayne
When customers start a subscription and use the "stripe" option for recurring payment, my site does not generate a invoice for it.  The recurring payment is active but no invoice. It's not generating a membership ID if they use "stripe". Please advise.
Last edit: 4 years 5 months ago by David Blayne.

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4 years 5 months ago #142677 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Stripe
Hi David

Are you using Stripe or Stripe Checkout? From what I see, look like you haven't configured Stripe Webhook yet and it causes the error

See membershipprodoc.joomservices.com/basic-...stripe#configuration and membershipprodoc.joomservices.com/basic-...eckout#configuration

Regards,

Tuan

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  • David Blayne
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4 years 5 months ago #142678 by David Blayne
Replied by David Blayne on topic Stripe
I have MP Stripe

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4 years 5 months ago #142679 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Stripe
Then please follow the instructions here membershipprodoc.joomservices.com/basic-...stripe#configuration to configure Stripe Webhook and try again

Tuan

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4 years 5 months ago - 4 years 5 months ago #142680 by David Blayne
Replied by David Blayne on topic Stripe
Is there anything I can do about the 3 people that have already subscribed and have no Membership ID or invoice generated?  Can I assign them an ID?
Last edit: 4 years 5 months ago by David Blayne.

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4 years 5 months ago #142681 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Stripe
Edit the subscription record:

- Change Subscription Status to Pending, press Save button in the toolbar
- Edit the subscription record again, change subscription status back to Paid, save it

When you do that, Membership ID and Invoice would be generated

Tuan

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4 years 5 months ago #142682 by David Blayne
Replied by David Blayne on topic Stripe
Ok.

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4 years 5 months ago #142683 by David Blayne
Replied by David Blayne on topic Stripe
Yes. That worked. Thanks.

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4 years 5 months ago #142688 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Stripe
Great. Thanks for confirming

Tuan

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