Cancel subscriptions - E-Mails

  • Graham S. Jarvis
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4 years 5 months ago #142388 by Graham S. Jarvis
Cancel subscriptions - E-Mails was created by Graham S. Jarvis
Hello,

perhaps I'm not looking in the correct place but are there E-Mail templates for Cancelled subscriptions: 
i.e
"Cancelled-Refund Pending" - An E-Mail asking for bank account details needed to make the refund
"Cancelled-Refunded" - An E-Mail to say that the refund has just been paid and it might take a couple of days for it to appear on the bank account.
(and a new cancelled status: "Cancelled-No refund needed" - An E-Mail that says that the subscription has been cancelled because they didn't pay ;) )

What do you think?

Thanks,
-Graham-

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4 years 5 months ago #142405 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Cancel subscriptions - E-Mails
Hi Graham

I would say that for those who did not pay, you do not have to cancel the subscription because cancel or not, it does not affect them at all

Tuan

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