Transferring to another domain name

  • Ken Thorkildsen
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4 years 6 months ago #141834 by Ken Thorkildsen
Transferring to another domain name was created by Ken Thorkildsen
I'm thinking of moving my existing subscribers to another of my websites and centralising procedures.
It is straight forward to transfer your existing subscribers to a new website and domain?

Thanks
Ken

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  • Tuan Pham Ngoc
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4 years 6 months ago #141840 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Transferring to another domain name
Hi Ken

If you just have onetime subscription, then it should be straight forward. However, if you have recurring subscription and use PayPal for example, it would be a difficult task because when PayPal process payment for these old recurring subscriptions, it will continue notifying the old domain instead of new domain for the payment, thus the recurring subscription won't be processed properly

Tuan

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  • Ken Thorkildsen
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4 years 6 months ago - 4 years 6 months ago #141848 by Ken Thorkildsen
Replied by Ken Thorkildsen on topic Transferring to another domain name
Hi Tuan, thanks for your reply,

I have re occuring STRIPE payments. DO you think it's possible to transfer to the new domain easily or is this the same as PAYPAL??

Ken
Last edit: 4 years 6 months ago by Ken Thorkildsen.

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4 years 6 months ago #141873 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Transferring to another domain name
Hi Ken

If it is Stripe, then you can transfer to new domain. Just please note that after moving to new domain, you need to update Stripe Webhook in your Stripe account to new domain

Regards,

Tuan

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