OSM_INVALID_MEMBERSHIP_PLAN

  • Luisa Suraci
  • Topic Author
  • Offline
  • New Member
  • New Member
More
4 years 6 months ago #141753 by Luisa Suraci
OSM_INVALID_MEMBERSHIP_PLAN was created by Luisa Suraci
Hi,
I have read similar topics, but have not found a solution. On the subscription form page, after clicking on Signup button, I get this message "OSM_INVALID_MEMBERSHIP_PLAN".
How can I solve this?
Thanks in advance
BR,
Luisa

Please Log in or Create an account to join the conversation.

  • Tuan Pham Ngoc
  • Away
  • Administrator
  • Administrator
More
4 years 6 months ago #141766 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic OSM_INVALID_MEMBERSHIP_PLAN
Hello Luisa

There must be something wrong causing this issue. Please submit a support ticket sending us:

- Super admin account of your site
- Link to the plan

We will check to see what's wrong and get it sorted. Maybe before doing that, you should access to Membership Pro, then Tools -> Purge URLs to remove the cached URL, check it again to see if the issue sorted?

Tuan

Please Log in or Create an account to join the conversation.