2 Questions about plans management

Hi
I have set up three subscription plans the first two are paid by credit card and automatic renewal with a 10-day trial the third is a free subscription reserved only for some customers
stilnuovotv.dot360.it/piani-abbonamento

1)I would like to know if it is possible to pending only and exclusively the free subscription. This will only become functional when the administrator has enabled it while the other two will automatically activate after making the payment.  Is it possible?

2) I would like paid subscriptions with automatic renewal to be canceled no later than 3 days before they expire. If the cancellation is not made before 3 days from the expiry date, the subscription plan will be renewed. Is it possible?

Best Regards
Luca

Hello Luca

1. So you want that for free plan, subscribers for that plan will be Pending? If so, edit the plan, there is a setting called Free Plan Subscription Status, set it to Pending and it should work as expected

2. Sorry, it is not possible. If someone subscribe for a recurring subscription plan, they will be allowed to cancel the recurring subscription anytime they want

Regards,

Tuan

Hi
1) Ok thanks

2) Is it possible to do it like a customization? How much do it cost?

Thanks Luca

Hi Luca

It could not be customized. The reason is because if user wants to cancel the recurring subscription, he/she can login directly to the payment gateway and cancel the recurring subscription from there. It is out of control from your site, so we could not customize the code

Tuan