Question on Email settings

  • Lena-Jasmina Lombardi
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4 years 8 months ago #140291 by Lena-Jasmina Lombardi
Question on Email settings was created by Lena-Jasmina Lombardi
Hi,

Maybe I just don't see the forest for the trees but can someone explain the difference between:

1.
a) Recurring Subscription End Email Body in Plan Emails & Messages

and

b) User Recurring Subscription Cancel Email Body in Dashboard Emails & Messages


Thank you,
Lena

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4 years 8 months ago #140313 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Question on Email settings
Hello Lena

1. Recurring Subscription End email is used to sent to subscriber when their subscription is ended. It only used when you have a recurring subscription plan with fixed number of payments (for example, recurring plan with Number Payments parameter set to 5 - so total 5 payments processed when someone subscribe for that plan, and then recurring payment will be stopped)

2. The User Recurring Subscription Cancel Email Body is the email sent to user when he cancel his recurring subscription.

So as you can see, it's different email used for different purpose

Tuan

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