I am testing the renewal processes ahead of the club's annual renewal season in Spring. Background - all of our membership payments for new members and for renewals are via offline payments.
In testing, when I renew a membership with offline payment the new subscription goes into a pending state and the "subscription renewal emails" are sent. At this stage the new subscription is in "pending". All good so far.
The issue I have is once offline payment is received and I change the status from "pending" to "approved" the general "subscription approved email" is sent.
Is there only one email template for "subscription approved" irrespective of whether it is to a new or a renewing subscriber? I want the emails to be tailored to say different things to new members versus renewing members.
