Module makes menu disappear!

David Boggitt
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4 years 8 months ago - 4 years 8 months ago #140181 by David Boggitt

Module makes menu disappear! was created by David Boggitt

Hi there,

It must be a clash with the template, but I can't see how to resolve it.

I'm rebuilding a site here:

www.drb-holding2.co.uk/index.php

Please navigate to the menu item: Become Involved -> Become a Member

The mainmenu disappears! It happens whether I embed the module in the page, or publish it to a module position.

Please help

Dave,

Last edit: 4 years 8 months ago by David Boggitt.

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Tuan Pham Ngoc
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4 years 8 months ago #140183 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Module makes menu disappear!

Hi David

From what I see, there is some javascript files are blocked and it causes that error

Please submit a support ticket sending us super admin account of your site so that I can help checking it further

Tuan

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David Boggitt
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4 years 8 months ago #140188 by David Boggitt

Replied by David Boggitt on topic Module makes menu disappear!

Dear Tuan,

Thank-you for your quick reply. I will see if I can get those template issues sorted out first, then I'll get back you if I need further help.

Best wishes,

David.

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Tuan Pham Ngoc
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4 years 8 months ago #140189 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Module makes menu disappear!

Just for your information, the js file is cached, like www.drb-holding2.co.uk/cache/jsn_museum/...bae04e2f714c11ff3.js

It is being blocked. I guess it is causing by a htaccess rules, maybe created by Admin Tools extension. If you somehow can enable access to that cache/jsn_museum folder above, the issue should be sorted

Tuan

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David Boggitt
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4 years 8 months ago #140194 by David Boggitt

Replied by David Boggitt on topic Module makes menu disappear!

Thank-you for your help. I have found the .htaccess rule causing the problems and have fixed that (I think!) but the problem is still there. I will send you a support ticket.

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Tuan Pham Ngoc
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4 years 8 months ago #140196 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Module makes menu disappear!

OK David. We will check the issue together via support ticket, then

Tuan

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Tuan Pham Ngoc
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4 years 8 months ago #140198 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Module makes menu disappear!

Hello David

Your site template is built base on twitter bootstrap 4, so I configured Membership Pro to use twitter bootstrap 4 and not load it own twitter bootstrap css

It is working OK now. Please check it and confirm

Tuan

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David Boggitt
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4 years 8 months ago #140225 by David Boggitt

Replied by David Boggitt on topic Module makes menu disappear!

Great, thank-you Tuan.

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Tuan Pham Ngoc
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4 years 8 months ago #140229 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Module makes menu disappear!

You're welcome.

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