- Posts: 179
- Thank you received: 1
Payment method when product cost zero
- Frédéric Bianchi
-
Topic Author
- Offline
- Elite Member
-
Less
More
4 years 9 months ago #139851
by Frédéric Bianchi
Payment method when product cost zero was created by Frédéric Bianchi
Hello,
i have a question with payment method.
I have a product on normal cost for example 200$ and have 3 payment method, like Paypal, Stripe and pay later (bank transfert).
If i give a coupon code for the total cost of product, so i make a 200$ coupon, in the order confirmation, i still have the default payment method.
So that say for example :
Product cost : 200$
Discount : 200$
Total : 0
Payment method : Paypal
Payment status : Paid
And it is confusing for clients, because they thing it will be charged by Paypal (some clients don't have a good grasp of all of this and don't understand it).
So is there a way to create for example a payment method like "Free" when a payement is at zero ?
Regards
i have a question with payment method.
I have a product on normal cost for example 200$ and have 3 payment method, like Paypal, Stripe and pay later (bank transfert).
If i give a coupon code for the total cost of product, so i make a 200$ coupon, in the order confirmation, i still have the default payment method.
So that say for example :
Product cost : 200$
Discount : 200$
Total : 0
Payment method : Paypal
Payment status : Paid
And it is confusing for clients, because they thing it will be charged by Paypal (some clients don't have a good grasp of all of this and don't understand it).
So is there a way to create for example a payment method like "Free" when a payement is at zero ?
Regards
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
4 years 9 months ago #139871
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment method when product cost zero
Hello
When there is no payment involved, there should be no payment method information in order confirmation
In case it is working like that on your site, there must be something special causing the issue. You can submit a support ticket sending us:
- Super admin account
- Link to subscription form
- Tell us the coupon code which we can use
We will check to see what's wrong and get it sorted
Tuan
When there is no payment involved, there should be no payment method information in order confirmation
In case it is working like that on your site, there must be something special causing the issue. You can submit a support ticket sending us:
- Super admin account
- Link to subscription form
- Tell us the coupon code which we can use
We will check to see what's wrong and get it sorted
Tuan
Please Log in or Create an account to join the conversation.
Support
Documentation
Information
Copyright © 2025 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.